System audits and expert advice to help maximise your efficiency.
If you want to optimise performance or head off costly downtime, a system audit from our vacuum pump experts could be the answer.
As well as designing, developing and manufacturing vacuum equipment to the very highest standards, our extensive installed base gives us the opportunity to understand thousands of applications and how systems perform in real life.
A systems audit to help you maximise performance
With a system audit you can benefit from:
Improved cost of ownership
We can offer expert vacuum support and advice on common problems across your entire vacuum system, allowing you to benefit from enhanced performance, energy efficiency, and improved cost of ownership.
Vacuum pump repair at your site.
Expert repair, maintenance and commissioning
Vacuum pump repair and service, where you need it most.
Our field service teams can carry out essential maintenance, repair and commissioning of your vacuum equipment, anywhere in the world.
Service at your site is something we take very seriously. We invest in the tools, training and inventory that enable our engineers to deliver quality vacuum pump service every time. We can assist your site staff in performing routine maintenance or troubleshoot a specific problem.
Vacuum health-check to avoid costly repairs.
To head off costly break/fix repairs why not use our Vacuum Health-Check? Our engineers will help you to monitor and maintain your vacuum system, anticipating potential problems and helping to maximise your uptime.
Expertise you can trust.
Our highly trained vacuum specialists not only know our pumps; they have vast applications experience too, bringing you best practice solutions proven around the world.
Vacuum pumps repair and remanufacturing.
Our vacuum pump rebuild service can help you to get maximum value from your investment.
Our network of service locations and remanufacturing centres offer a complete range of product repair, and remanufacturing solutions, with proven working practices and careful attention to detail.
A multi-step process.
Our Complete Remanufacturing services follow a comprehensive high quality multi-step process that includes :
Our vacuum pump rebuild service delivers the closest thing to a new pump you can get, managed by the technical experts who understand every inch of your equipment.
Rapid product replacement for your critical applications
Minimising downtime, maximising convenience
When process uptime is critical and it’s simply not possible to complete a repair on-site, or where a more convenient maintenance solution is desired, Edwards Service Exchange is the solution.
Rapid vacuum pump replacement
We provide a rapid vacuum pump replacement service for your failed pump, with an extensive warranty.
Every pump is expertly prepared and ready for installation in your plant, allowing you to swap one pump for another in a single step. Once your exchange pump is installed you then have several days to return your original pump to us.
A wide range of pumps on standby
We maintain a comprehensive inventory of service exchange products. Every pump has been tested and is ready for immediate installation.
No two vacuum installations are exactly alike, which is why careful planning and commissioning of any new equipment is an essential part of bringing your systems to life.
Our engineers can help you take a new installation from planning to the plant room, resolving common challenges with real world solutions that keep your snag list short and project on target.
Commissioning tasks carried out on the machines are methodically recorded along with set points and operating parameters. Our commissioning will include system and control testing, documentation and commissioning record, and a full induction at handover.
The ability to keep your operations running smoothly on a defined budget is key. Our Managed Maintenance approach, tailored to your precise operation, will optimise service events around your critical needs to reduce your total cost of ownership and increase productivity.
Regular scheduled maintenance can identify potential problems before they occur and plans can be structured around different levels of care. Managed maintenance also enables cost management and will help you avoid the risk and expense associated with unplanned downtime.
Parts Care – A kit-based spares only solution, perfect for businesses that prefer to manage their own assets.
Preventive Care – Routine maintenance on a schedule designed to meet the needs of your business or process.
Comprehensive Care – Routine maintenance on a schedule, complete with breakdown cover for additional peace of mind.
If you want to be certain of performance and budgeting in the long-term, an extended warranty provides the ultimate peace of mind.
Our extended warranties provide cover beyond the manufacturing warranty term for equipment failures as a result of unexpected defect and include all parts and labour.
Extending the warranty of your Edwards equipment gives you the assurance that you have the best in vacuum technology and a well-protected asset. All warranties are subject to Edwards’ standard terms and conditions.
When vacuum is a critical part of your process, it makes sense to have experts online ready to anticipate or react to any problems you may have.
Edwards vacuum monitoring system help you to enjoy maximum availability of your pumps, and provides reliable protection against unscheduled production downtime.